Matthew Ivancic

Desktop Systems Engineer


Experienced IT Professional looking to apply my skills to more challenging engineering roles in the DevOps/Cloud space.


Cloud Resume Challenge

Created a static website hosted via S3 utilizing Route53-hosted DNS records and Cloudfront distribution. Configured a lambda function called by an API Gateway-generated API to host a visitor counter. Automated testing using Cypress and Terraform, created an automated development pipeline using Terraform and Github actions. (You're viewing the final product right now!)


Wrote a script that utilized the gutenbergpy library to fetch the text of classic novels and craft secure passwords; performed unit testing using PyTest, enforced linting with pre-commit, Black, and Flake8; leveraged versioneer to manage application versioning using git tags; built wheel and published via PyPI, automated above steps via GitHub actions

Online Guest Book

Built a Flask-based web app to receive and store messages from visitors. Hosted web app on an EC2 instance with a stack of Amazon Linux 2, Apache web server(httpd), SQLite3, and Python. Automated all infrastructure configuration via Terraform and web server configuration management via bash.


Ported above project from a web-server based configuration to a serverless architecture by a Blue/Green deployment with less than 60 seconds of downtime. Created a container image to host the flask app using Docker. Hosted the container image in a ECR repo, and deployed containers using ECS/Fargate. Utilized API-Gateway generated APIs and Lambda functions to interact with a DynamoDB database.

Technical skills

  • Powershell/bash
  • Python/Flask
  • Terraform
  • Networking
  • Git
  • AWS
  • Kubernetes
  • Windows/Mac OSX/Ubuntu



Desktop Systems Engineer

December 2021-Present

  • Provided white glove support to C-level executives and partners of DRW, a 1200-person HFT firm
  • Supported existing TeamCity/SCCM environment (TCCM), collaborated with application developers to build artifacts and deploy new software releases
  • Refactored existing codebase to utilize Splunk as a logging system, devised new logging schema, and streamlined deployment process
  • Automated processes using Powershell, such as automating the preparation of kiosk laptops for use in large-scale on-site candidate coding interviews
  • Performed deep analysis of faulty systems using a DataViz-based historical logging system
  • Collaborated with database admins as part of a project to update Microsoft Dynamics Great Plains
  • Assisted in the implementation of Patch My PC, a 3rd party software patching orchestration program

PPM America

Desktop Engineer - Febraury 2020-November 2021

June 2018-November 2021

  • Provided Tier 2/3 support to the employees of PPM America, a 260 person financial services firm
  • Served as the SME for MEMCM; packaged applications for deployment, monitoried and remediated monthly patching cycles
  • Led new infrastructure initiatives in relation to MEMCM; deployed a CMG, configured our existing SCCM environment for Co-Management with Intune
  • Implemented and maintained Patch My PC, a 3rd party solutiong for the orchestration of 3rd party software updates
  • Remediated security vulnerabilities such as PrintNightmare in conjunction with our security team using Qualys

Desktop Analyst - June 2018-February 2020

  • Provided Tier 1/2 support to the employees of PPM America
  • Created, implemented, and automated processes relating to the onboarding and offboarding of employees
  • Served as the Knowledge Manager, where I conducted a full audit of enterprise applications, working with application owners to ensure CIs were up to date

Republic Services

Help Desk, Tier 1

December 2014-June 2018

  • Provided Tier 1 desktop support over the phone
  • Supported various new hardware and software initiatives
  • Collaborated on the Knowledge Management team to compose articles documenting best practices, as well as auditing existing best articles for accuracy

Awards and Certifications

  • Google IT Automation with Python Certificate
  • Certified Kubernetes Application Developer
  • Cisco Certified Specialist - Enterprise Core
  • Cisco CCNA
  • AWS Certified Cloud Practitioner
  • ITIL Foundations
  • Eagle Scout


Illinois Institute of Technology - Chicago, IL

Bachelors of Science in Biology, 2014

Matthew Ivancic — — (708) 280-3030